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Privacy Policy

At DX Physio, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information, as well as your rights in relation to this information.

 

 

Information We Collect

We may collect the following types of personal information:

  1. Contact Information: Name, phone number, email address, and other details you provide when booking an appointment or signing up for our services.
  2. Health Information: Relevant medical history and treatment details, as required for your physiotherapy care.
  3. Website Usage Data: Information about your interactions with our website, including your IP address, browser type, pages visited, and time spent on our site. This is collected for analytics purposes.
  4. Payment Information: Details necessary to process payments for our services.

 

 

How We Use Your Information

We collect and process your information for the following purposes:

  1. Providing Services: To schedule appointments, develop treatment plans, and deliver physiotherapy services tailored to your needs.
  2. Communication: To contact you regarding your appointments, respond to inquiries, and share updates about our services.
  3. Analytics and Improvement: To analyze website performance, improve our services, and enhance user experience.
  4. Legal and Compliance Requirements: To comply with applicable laws, regulations, and professional obligations.

 

 

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:

  1. Service Providers: Trusted third-party vendors who assist us in providing services (e.g., payment processors, IT support).
  2. Legal Authorities: When required by law or to protect our legal rights.

Meet Our Dedicated Physiotherapist

Deman Xia

Women’s Health Physiotherapy

More Details

Wendi Jin

Senior
Physiotherapist

More Details

Joey Kwan

Senior
Physiotherapist

More Details
Nicole_profile-pic.png

Nicole

Senior
Physiotherapist

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Cremorne Address:

02 99493770

Cremorne Address:
Cremorne 320 Military Rd, Cremorne NSW 2090

Balgowlah Address:
3/398 Sydney Road, Balgowlah

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Deman Xia

Women’s Health Physiotherapy

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Deman is a physiotherapist specialising in women’s health,  sports injuries and musculoskeletal conditions. Throughout her journey, Deman acquired experience working with a variety of patients nation-wide and internationally. 

Deman has a special interest in helping women recover from pregnancy and childbirth, and is dedicated to providing comprehensive care throughout the perinatal period. She also has extensive experience in treating a range of pelvic health conditions, including pelvic pain, incontinence, and prolapse related to pregnancy and menopause. In addition to her clinical work, Deman is committed to staying up-to-date with the latest research and techniques in women’s health physiotherapy. She regularly attends conferences and workshops and collaborates with other healthcare professionals to ensure that her clients receive the most comprehensive and effective care possible.

Academic Background:

  • 2015 Bachelor of Rehabilitation
  • 2018 Master of Physiotherapy-USYD
  • WHTA Introductory Course (Women’s Health Training Associates)
  • APPI Mat Pilates Training
  • Polestar Reformer Training
  • Diastasis and the Abdominal Wall Training
  • Women’s Health mentor program
  • Dry needling Introductory Course CPD Health Courses
Wendi Jin

Women’s Health Physiotherapy

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Wendi completed her Bachelor of Physiotherapy degree with first-class honours at the University of Sydney. She has specialised expertise in musculoskeletal conditions, sports injuries, orthopaedic surgeries and chronic pain. Wendi believes in a patient-centred and evidence-based approach in order to attain optimal results for her patient’s specific needs and goals. She is passionate about getting you back on the right track, whether that be excelling on the sporting field or doing what you love.

Wendi also has a particular interest in Women’s Health Physiotherapy, which involves managing conditions related to pelvic health, pregnancy, and postpartum recovery.

In her spare time, Wendi loves hiking, exploring new landscapes, discovering hidden gems, and enjoying scenic views. Wendi also won numerous titles in national and local badminton tournaments

Academic Background:
 
  • Bachelor of Physiotherapy (1st Class Honours) – University of Sydney
  • Completion of Introductory Women’s Health Physiotherapy Level 1
  • Completion of Women’s Pelvic Health Physiotherapy Level 1 – Part A
  • Completion of Women’s Health Through the Life Stages Physiotherapy Level 1 – Part A
  • Member of APA（Australian Physiotherapy Association)
  • Dry needling Introductory Course CPD Health Courses
Joey Kwan

Women’s Health Physiotherapy

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Joey graduated from the University of Sydney in 2018, with a Master of Physiotherapy degree. Throughout her professional journey, she has worn various hats as a dedicated and skilled physiotherapist.

Her expertise lies in dealing with musculoskeletal conditions and sports injuries within private practice. Joey holds a special interest in the treatment of neck pain and TMJ dysfunction. Her diverse experiences in different care settings have equipped her with a keen eye for delivering prioritized care, overseeing group care, administering rehabilitation exercises, and providing educational interventions for optimal recovery across all age groups.

Joey’s professional history includes extensive work within the NDIS, where she collaborated with patients facing neurological and physical disabilities. Her contributions within a large multi-disciplinary team highlight her commitment to providing comprehensive care.

Academic Background:

  • 2015 Bachelor of Exercise and Nutrition Sciences – University of Queensland
  • 2018 Master of Physiotherapy – University of Sydney
  • 2019 Certificate of Dry Needling 2019
  • 2019 Certificate of Lyn Watson Level 1 Shoulder Course
  • 2019 Certificate of RockTape 1: Kinesiology Taping Course
  • 2020 Certificate of TMJ, C-Spine & Intro to Cranial Techniques
  • 2021 Certificate of Cervicogenic Headache and the Role of Cervical (C1-3) Afferents in Primary Headache
  • 2021 Completion of Introductory Women’s Health Physiotherapy Level 1
  • 2022 Completion of Women’s Pelvic Health Physiotherapy Level 1 – Part A
  • 2023 Completion of Sports Physiotherapy Level 1 2023
Nicole_profile-pic.png
Nicole

Senior Physiotherapist

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Nicole is a highly skilled physiotherapist with a Doctor of Physiotherapy degree from Macquarie University. She is passionate about promoting long-term health, injury prevention, and rehabilitation, with a particular interest in women’s health and musculoskeletal care.

Taking a holistic, evidence-based approach, Nicole tailors treatment plans to address each patient’s unique needs, combining hands-on therapy, movement-based rehabilitation, shockwave therapy and education to support long-term recovery. She incorporates Reformer Pilates into her practice to help patients build strength, improve mobility, and restore function. Whether guiding women through pre- and postnatal care, assisting in injury recovery, or optimizing athletic performance, Nicole is dedicated to empowering her patients to feel their best.

Outside of work, she enjoys staying active at the gym, cooking, and reading.

Qualifications & Professional Development

  • Doctor of Physiotherapy – Macquarie University
  • Bachelor of Human Science with a Major in Human Movement
  • Level 1 Sports Trainer – Sports Medicine Australia (SMA)
  • Member of the Australian Physiotherapy Association (APA)